Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Regal Vault Holdings & Logistics ("Company", "we", "us", or "our"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Offered

Regal Vault Holdings & Logistics provides:

• Logistics and transportation services
• Secure storage and warehousing solutions
• Security services including guards and monitoring
• Inventory management and tracking
• Related ancillary services

3. Account Registration

To use our services, you must:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Promptly update any changes to your account information
• Notify us immediately of any unauthorized access
• Be at least 18 years old or the age of majority in your jurisdiction

You are responsible for all activities that occur under your account.

4. Shipping and Logistics Terms

4.1 Shipment Acceptance

We reserve the right to refuse shipment of:

• Prohibited or illegal items
• Hazardous materials without proper documentation
• Items that exceed weight or size limitations
• Items improperly packaged or labeled

4.2 Liability and Claims

Our liability for loss or damage is limited to:

• The declared value of the shipment (up to maximum limits)
• Actual documented losses
• Claims filed within 30 days of delivery or expected delivery date

4.3 Delivery

While we strive for timely delivery:

• Delivery times are estimates, not guarantees
• Delays may occur due to weather, customs, or unforeseen circumstances
• Signature may be required for certain deliveries
• Failed delivery attempts may result in return or storage fees

5. Storage Services

5.1 Storage Agreements

Storage services are subject to:

• Availability of space
• Minimum rental periods as specified
• Monthly billing cycles
• Advance notice requirements for termination

5.2 Access and Security

We provide:

• 24/7 security monitoring of all facilities
• Controlled access systems
• Climate-controlled options where specified
• Insurance coverage as outlined in your agreement

5.3 Prohibited Items

You may not store:

• Illegal substances or contraband
• Hazardous or flammable materials (without prior approval)
• Perishable goods (unless in designated cold storage)
• Living organisms
• Items that could damage the facility or other stored goods

6. Security Services

Our security services include:

• Professional security personnel
• Both armed and unarmed guard options
• Incident reporting and response
• Compliance with applicable security regulations

Security services are provided in accordance with the specific terms of your security contract.

7. Payment Terms

7.1 Pricing

All prices are:

• Subject to change with notice
• Exclusive of applicable taxes and fees unless stated otherwise
• Based on the service level and specifications chosen

7.2 Payment Obligations

You agree to:

• Pay all charges when due
• Provide valid payment information
• Notify us of any billing disputes within 30 days
• Pay late fees on overdue accounts

7.3 Non-Payment

Failure to pay may result in:

• Suspension of services
• Lien on stored goods
• Collection actions
• Account termination

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the fees paid for the affected service
• We are not liable for delays beyond our reasonable control
• Insurance coverage is available for additional protection

9. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any third-party rights
• The content or nature of items you ship or store

10. Intellectual Property

All content, trademarks, and data on our platform are our property or licensed to us. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without authorization
• Reverse engineer our systems or software

11. Termination

We may terminate or suspend your account:

• For violation of these terms
• For fraudulent or illegal activity
• For non-payment
• At our discretion with notice

12. Dispute Resolution

Disputes will be resolved through:

• Good faith negotiation
• Mediation if negotiation fails
• Arbitration as a final resort
• Courts in Oslo, Norway for matters not subject to arbitration

13. Governing Law

These terms are governed by the laws of Norway, without regard to conflict of law principles.

14. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

15. Contact Information

For questions about these Terms of Service: